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Upon detection of suspicious activity on our network on 22nd September 2021, we immediately assembled a response team including IT data experts and specialist lawyers, and we are currently working with the highest priority to resolve this issue. As part of the investigation and as a measure of caution, we have proactively taken our systems offline and suspended all services temporarily. We are also liaising with regulatory bodies to investigate and remediate the situation. We can confirm that our databases are encrypted.
As an interim measure, and to ensure that payment is made to your account on 24 September, we will pay you the same amount that was paid to you last week. This will be paid via Faster Pay and will be in your account by the end of the day. As soon as possible, we will confirm that your payroll is back to normal. We appreciate that this is not ideal, but we wanted to ensure that you receive a payment.
We apologise for the disruption and appreciate your patience whilst we investigate this matter and work to restore functionality.