At giant, we’re here to help you and thousands of other independent contractors make the most of your income. With the IR35 changes in April 2021 this has never been more important.
Upon detection of suspicious activity on our network on 22nd September 2021, we immediately assembled a response team including IT data experts and specialist lawyers, and we are currently working with the highest priority to resolve this issue. As part of the investigation and as a measure of caution, we have proactively taken our systems offline and suspended all services temporarily. We are also liaising with the appropriate authorities to investigate and remediate the situation. We can confirm that our databases are encrypted.
We appreciate that getting paid in a timely manner is of the utmost importance and this is a responsibility we take extremely seriously. We are working hard to ensure as minimal disruption to payment schedules as possible, and we will confirm that your payroll is back to normal at the earliest opportunity. Where possible, an interim payment will be made to you today, 24 September.
We apologise for the disruption and appreciate your patience whilst we investigate this matter and work to restore functionality.
your options from April 2021
If you are affected by the changes to IR35 from April 2021 you may be considering what your options are going forward. Has your hirer said that you are caught by IR35? Are you allowed to continue using your limited company? Has the hirer insisted that you go through an employment solution such as umbrella? Will your pay rate be changed? How will your net income be effected?
We understand that these decisions cause uncertainty and that you probably have quite a number of questions. We hope that this website answers most of these questions.
Are you looking for a compliant umbrella company with pension planning options? Has your hirer said that you must be employed by an umbrella company after the IR35 changes in April 2021? Do you want a solution that uses the latest mobile 1st interfaces to make your life easier? Do you want the ability to join online? Would you like to save £1000’s using an employee benefits scheme?
With our margin starting from only £22 a week (£11.21 after tax relief), giant umbrella and our award winning employee benefits scheme, giant advantage, may be your answer.
If you are looking for a straightforward, efficient and easy to understand solution giving you the right level of support whilst maintaining your professional independence then PEO is for you. Once your agency has agreed to proceed, we can get you signed up quickly and hassle-free.
giant IR35 fee payer
If you are continuing to trade through your limited company after the IR35 changes in April 2021, you will require a ‘fee payer’ to pay your limited company.
The fee payer takes the HMRC financial risk of getting those payments correct with or without appropriate tax deductions, depending on your IR35 status.
Due to the risk many parties will not act as a fee payer. The giant IR35 fee payer takes away this risk.
We recognise that customer service is very important to you throughout your journey with giant. Our employee support team are available from 8 am to 8 pm whether you are using the feedback function via your portal, live chat or the phone - and our technology is open 24 hours!
We continue to invest heavily in our own technology, from online joining through to your worker portal, ensuring your experience across any device is both intuitive and simple.
We also invest very heavily in our people, from the recruiting phase through to continuous training and quality control. An important cornerstone of our quality control are the scores and feedback we receive from you and other workers using our service. These are surveys which, using a net promoter score of 0 to 10, gain valuable feedback on both our overall service and importantly individual employee support staff.
Each staff member and the department as a whole are ranked and mapped showing clearly their scores and feedback. These are circulated daily and form part of our key performance indicators and staff reviews each month. It is rare that these scores are less than 9 out of 10.
With your help the feedback you provide allows us to continually improve our service.
on going support - we care!
Once you've joined giant, whether that's PEO, umbrella, or accounts, you will be invited to join our weekly webinars where we deliver content that's tailored specifically for you.
A tour of your online portal, understanding your payslip, pension planning and tax-saving methods are all topics from the last couple of weeks.
We continue to listen to your feedback so we can cover the topics that are important to you, save you time and help you make the most out of giant.
By the way, we’re also green! We’re passionate about our planet so we have the ISO 14001 environmental management standard which focuses on reducing waste and recycling!